Refund and Returns Policy
1. Shipping
We strive to process and ship your orders within 24 hours of placement. Delivery typically takes 7 days across India. We use reliable shipping carriers to ensure timely and secure delivery of your products.
2. Returns
If you wish to return an item, you must request a return within 7 days of delivery. To qualify for a return, the item must be in its original condition, unused, and in the original packaging.
3. Return Process
- Initiate a Return: Contact us within 7 days of receiving your order to initiate a return. You can reach us via email at info@sbdgiftgallery.com or through our phone numbers.
- Return Shipping: You are responsible for the cost of return shipping. Please ensure that the returned item is well-packaged to prevent damage during transit.
4. Refunds
- Processing: Once we receive and inspect the returned item, we will process your refund. Refunds will be credited to the original payment method used for the purchase.
- Timeframe: Refunds will be processed within 3 business days after the return is approved. The time it takes for the refund to appear in your account may vary based on your payment method and bank.
5. Non-Returnable Items
Certain items may not be eligible for return or refund. Please check the product details and our website for specific return policies related to certain products.
6. Contact Us
If you have any questions or need assistance with a return or refund, please contact us:
- Phone Numbers: 9389030940, 8840998123
- WhatsApp: 9389030940
- Email: info@sbdgiftgallery.com
- Address: Sbd Mobile and Gift Solution, Narayan Market, Near Naka Hanumanghari, Faizabad Ayodhya, Uttar Pradesh, Pin: 224001
